Quality
AN UP-TO-DATE UNDERSTANDING OF QUALITY STANDARDS
As a contract manufacturer of cosmetic and pharmaceutical products, quality is fundamental to our business. We firmly believe that quality must be integrated into all levels of our services. That’s why our quality department is made up of experienced pharmacists and engineers. They ensure that every employee understands the importance of the rules of good manufacturing practice and that they are followed at every stage of production.
In other words, we believe that quality is about more than effectively managing non-conformities through corrective action. For us, effectiveness means constantly improving our processes to reduce non-conformities and achieve operational excellence. Our constantly improving quality system enables us to adapt quickly to technological and regulatory developments. We are fully aware of our responsibility as a manufacturer of medicines and cosmetics for the general public. There is no room for error in our work!
A UNIQUE AND SOLID QUALITY SYSTEM
At Thépenier Pharma & Cosmetics, we have put in place a well-designed, efficient and robust quality management system to meet your legitimate expectations. Our top priority is to comply with the requirements of Good Manufacturing Practices (GMP), the Food and Drug Administration (FDA) and/or ISO 22716. In addition, we are able to adapt our standards to meet your specific requirements. We are ready to be inspected at any time. Because of our commitment to excellence, we have decided to apply the same quality standards to all our customers. This applies to medicines, top-of-the-range skincare products or top-of-the-range make-up. This implies a financial investment that we are prepared to make to provide you with the highest standards. We translate this commitment into a non-quality rate of less than 0.5% every year.
TRANSPARENCY AND THE QUEST FOR EXCELLENCE
We firmly believe in being transparent with you at all times. We are committed to never hiding anything. For example, we make ourselves available for visits and quality audits, and we put in place quality performance indicators. We also strive to understand the likely changes in quality standards for health, personal care and make-up worldwide. We are able to anticipate these effectively and remain at the forefront of our sector. With this in mind, we also invest in the latest technologies to improve our processes, secure data and enhance our day-to-day performance.
REGULATORY AND LEGAL PROACTIVITY
Our Regulatory Affairs department constantly monitors the regulatory and legal obligations applicable to our activities. It takes account of the geographical area, whether in France, Europe or the rest of the world. We make sure that we comply immediately or as quickly as possible, even if this requires extensive adaptation.
A WIDE RANGE OF IN-HOUSE MICROBIAL AND PHYSICO-CHEMICAL ANALYSES
To reduce lead times as much as possible and give you greater satisfaction, we have invested in cutting-edge technological equipment. Thanks to our modern equipment, our quality control technicians are proficient in a wide variety of microbial and physico-chemical analyses, enabling us to meet your expectations as effectively as possible.